SHIPPING & RETURNS
Shipping Policy
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Shipping Timeframes: We strive to process and ship orders as quickly as possible. Please note that shipping times may vary depending on your location and the item purchased.
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Tracking Information: Once your order has been processed and shipped, you will receive an email containing tracking information. This email will include a tracking number and a link to the carrier's website, allowing you to monitor the progress of your shipment in real-time.​
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we offer a 12-day return policy from the date of delivery. Here are the details:
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Eligibility: To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Items that are damaged, altered, or not in their original condition may not be eligible for a return.
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Initiating a Return: To initiate a return, please contact our customer support team within 12 days of receiving your order. You can reach out to us here. Please provide your order number and a brief description of the reason for the return.
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Return Shipping: Customers are responsible for the return shipping costs. We recommend using a trackable shipping method to ensure that the item reaches us safely. Return shipping costs are non-refundable.
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Exchanges: Unfortunately, we do not offer direct exchanges. If you would like to exchange an item, please follow the return process and then place a new order for the desired item.
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Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photographic evidence of the issue. We will work with you to arrange a replacement.